4th Anniversary Party (9.3.18)

Written By: Alexandria

Event Location : Sa-Ten Canopy

Event Name: Sa-Ten 4th Anniversary Party
Event Date : 9.3.18 (Monday on Labor Day)

Covers at Event/Turnout : so many people!!!

Items served: Imgawayaki, booths, tastings from Sesa, Casa Brasil, Tx Sake, and Friends&Allies
Things to know for next time: Having the tastings during live performances to bring more people out, not just the DJ :)

Flow of Service: busy busy busy
weather: overcast -> sunny -> stormy -> sunny -> drizzling
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Everything flowed really organically. The morning started off very quiet. Customers started to flow in right before the yoga class started. We had a busy morning of toasts/bagels/yogurt being sold. Yoga had 6 or 7 attendees! The processing class started at 11:30 and the far side of the shop was completely full for it! A great turnout. The DJ and booths started to set up a little after 11:30 and it was a great turnout. Had people hanging out and walking around outside. The DJ was great. Sesa made fresh chai for the tasting and Chloe from Casa Brasil did kalita pour overs for tasting. Tx Sake and beer started a little after 2. Everything moved closer to being covered around 3. The booths packed up around then because it was going to storm. Good Snake came around 1 and painted the birthday card for us. Sho performed inside and did great! What an amazing performance. The crowd loved him. Between Sho and Reiko, Trey and Andrew came in as their characters and did a GREAT performance!! Reiko was a lovely ending to the evening :-) We had a great turnout for the raffle too. $121 in raffle proceeds for Pop Up Birthday! What a great great day! I am filled with such joy.

Flow&Jo #4

Written By: Elysia Fernandez

Event Location : Sa-Ten

Event Name: Flow & Jo
Event Date : August 26th

Covers at Event/Turnout : a few customers arrived 15 mins before the event, ordered some mochas.. chatted inside for a bit and made their way out to the patio a little after 9. 8 people in total participated in the yoga session.  Almost $25.00 in donations were made!

Items served: Free Bean's La Morena blend
Things to know for next time: I would say it went pretty smoothly, nothing  odd happened  to throw off the flow.

Flow of Service: Lots of customers coming in for beverages and toasts. (not apart of flow & jo participants.)
weather: A little humid, light breeze. Cloudy evening.
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Crazy Rich Asian Event 8-4-18

Written By: Kayo

Event Location : Parmer Event Center Balcony
Event Name: Crazy Rich Asian Event
Event Date : 8-4-18

Event Detail:
Hosted by Austin Asian Film Association, sponsored by Alamo Drafthouse.
had 12 asian food venders, we are the only Japanese.
Tickets were sold for $5/piece, most of venders were selling food items for 2 tickets, while our food items were all 1 ticket ($5), but we meant to keep it reasonable while keeping the portion smaller.
Popular items are baos, tapioca drinks.

Purpose of the event:
Promoting the movie, Crazy Rich Asians

Covers at Event/Turnout : estimated 3000-5000 people, i am not sure how many people exactly showed but 240 food items $5/per ticket,

Items served: Curry, Gyu-don, Chicken Karaage, Onigiri

Things to know for next time: Communication( for sure)
operation-wise went well.
We did not want to spend on labor too much this time when things were yet unsure, so Moto, Take and I have played most part of it.

We have prepped about,
200-orders curry (sold about 100)
140-orders gyudon (sold about 70)
200-orders karaage (sold about 70)
100-orders onigiri (sold about 40)

Left over,
Curry was divided between two stores Saten1 and 2.
Gyudon was already defrost and heated so we could not use left over.
Karaage was brought in Saten1 so no waste.
Onigiri was wasted about 60 orders.

Labor,
Take and Moto prepped
1pm-5pm on Fridat
12:30-3:30pm on Saturday
4pm-7pm we needed about 1 hour of setting up.
We have had Mika, Saturday 12:30-2:30 and Aki 12:30-0:30.

Actual cost other than labor:
Flatware, bowls: Half of those were from our personal stock.
Gyudon 3 cases




Flow of Service: One- cashier, two- behind putting food together
weather: sunny, drizzle right before the event start

Sales Made $1200, ( then they took 50%) so the net profit was $600 and check will be sent to Sa-Ten airport third week of Aug.

Feed back:
We did not lose but did not make whole a lot money out of this event, personally i thought we needed to make sure how many venders would be there besides us ( there were some changes made last minutes, so we did not catch up how many venders exactly until last minute), also what they were going to serve.

It was more like experiment for us to see if this would worth, which again did not lose money but because it was executed by spending labors.

Still felt tricky to participate events like this, when we were not sure the turn out would be.
Otherwise, we should do better to focus on marketing, to consider this as marketing opportunity since there were many people did not know about us.

Slow Pour Sunday 8/5/18

Written By: Alexandria

Event Location : Sa-Ten Canopy

Event Name: Slow Pour Sunday
Event Date : 8/5/18

Covers at Event/Turnout : lots of people came in specifically for the event!
$1214.10

Items served: Iced pour overs
Things to know for next time: let's stay at 10-1/2 - lots more came out to enjoy and there was nice shade

Flow of Service: steady starting around 10:30, picked up more around 11 and we had a small rush around 12:30/12:45 til about 2
weather: beautiful weather, a little shady and a little rainy as soon as the music ended
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Today was great! The early start seemed to bring more families and groups in. I had the chalkboard outside that also seemed to get people's attention.
We had steady business throughout the day, lots of toasts and a few yogurts served in the morning. Sold a ton of EBS toasts.
We sold 17 pour overs and 4 of each of the specials we have going! People were very excited about the tamarind and hibiscus specials

8/3/18, Holodeck Happy Hour #3, Sa-Ten 2

Written By: Sarah Shaney

Event Location : Sa-Ten 2

Event Name: Holodeck Happy Hour #3
Event Date : 8/3/18

Covers at Event/Turnout : 20-30, the shop filled up, cleared out then filled up again

Items served: Prosecco Special, Happy Hour Specials, Sa-Ten food tastings
Things to know for next time:  We had a good turnout for this event, I think that having a monthly recurring event is a good to increase exposure.  We had a good number of customers who came in last time for this event, and friends of amber that come in for this specific event.  Overall, I think it will be challenging to have music events at our shop until we have sound panels or reconfigure the set up for music. 

Flow of Service: Even flow of service
weather: Warm and Sunny
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Flow and Jo #3 7.29.18

Written By: Alexandria Subia

Event Location : Canopy

Event Name: Flow and Jo
Event Date : 7.29.18

Covers at Event/Turnout : donation tbd - 3 attendees

Items served: free coffee
Things to know for next time: Later start time

Flow of Service: slow (strange slow start to a Sunday)
weather: sunny but breezy!
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We changed this flow and jo from 9-10 to 830-930 due to the heat
We have decided we will go back to 9-10 because we had so few attendees. I guess people don't mind the heat!
Class was nice and the weather was a little hot but really lovely because we had a steady breeze going the whole time.

Children's storytime 7.18.18 Sa-Ten 2

Written By: Mel Olstad

Event Location : Sa-Ten 2

Event Name: Children's storytime
Event Date : July 18, 2018

Covers at Event/Turnout : 3 mom's, 3 children (babies)

Items served: No specials
Things to know for next time: I cut Charlie at 10:45 since sales had been slow, so we may not need two people on staff for this event. 

Flow of Service: Slow
weather: Hot and Sunny
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Meg showed up at 10 for the story time event and we had our first few story time patrons arrived at 10:20. She started reading at that time and we had one other family come in at 10:45. We had three mom's and three babies in total come to the event. Only one of them purchased a drink afterwards. I cut Charlie at 10:45 since sales had been slow. 

Holodeck Happy Hour 7.6.18 Sa-Ten 2

Written By: Sarah & Gabrielle

Event Location : Sa-Ten 2

Event Name: Holodeck Happy Hour
Event Date :July 6, 2018

Covers at Event/Turnout : Throughout about 30 appx

Items served: Sampled Backpack wines and food tasting of new menu
Things to know for next time: I think talking to the DJ ahead of time again about volume, the sound echoes in the shop and creating a tinny effect which makes it hard to talk.

Flow of Service:

Tonight was a great Friday night! We had the Holodeck Happy Hour, with Charlie and I as well as Chelsea and Sarah working the event. We had an almost full house until around 6 when things started to clear out and then fill up again. Chelsea handed out samples of food and helped us behind the bar and Sarah mediated the event while jumping back to help BOH at one point. We sold lots of drinks today and small bites, which was great! Sam came when we realized that BOH only had Leo scheduled. Backpack did wine samples which I think people really liked and are happy that we will be carrying it from now on. It slowed down and cleared out after the even ended 

The only thing I have to add to Gabrielle's comment was that we had more people coming specifically for the event which was nice and created a different feel in the shop. At one point I was a bit concerned at the volume and the impact it was having on customers staying for the event. I overheard a group of customers talking about the other shop they were going to go do work at. 

weather: warm and a bit overcast
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Flow and Jo 6/23/18

Written By: Alexandria

Event Location : Canopy

Event Name: Flow and Jo
Event Date : 6/23/18

Covers at Event/Turnout : 15 attendees

Items served: free yoga and coffee (8 oz)
Things to know for next time: more promotion (day before or day of would be good)

Flow of Service: steady business- fair amount of people came in for breakfast when yoga started
all yogis are hanging out outside drinking their coffee

weather: hot and sunny
but breezy

Slow Pour Sunday (6/3/18)

Written By: Alexandria

Event Location : Sa-Ten Canopy

Event Name: Slow Pour Sunday
Event Date : 6/3/18

Covers at Event/Turnout : food sales were at $1354.28
turnout was good but not as much as expected

Items served: Iced Pour Overs @ $4.00
Small Bentos @ $7

Things to know for next time:
advertise food specials ahead of time
more social media acknowledgement
earlier event time

Flow of Service: business was slow in the morning. We had a steady rush throughout the event but it was not as busy as the last one was. The hot weather played into this, and we have decided to move Slow Pours from 12-4 to 10-2 to be a little cooler.

weather: very hot! Luckily, musicians were in the shade but I can understand why most people were sitting inside. We have discussed the possibility of getting fans and some big umbrellas- both of which would further encourage customers to hang out on the patio!

Chelsea is supposed to come up with an event template so we will have consistent posting and focus on the events so that should help with social media acknowledgment. We are still waiting for that to be created.

Holodeck Happy Hour 6.1.18 Sa-Ten 2

Written By: Sarah Shaney

Event Location : Sa-Ten 2

Event Name: Holodeck Happy Hour
Event Date : 6.1.18

Covers at Event/Turnout : The turnout was slow to build.  From 5-6 we did not have many people. Around 6 people started to flow in and filled up the restaurant. People were really enjoying the music, and a few customers went up to the DJ Amber at the end of the event saying they really enjoyed it and they would be back next month.  There was alot of positive energy generated around the event.
Beer sales were $69, sake was $48, and wine was $35.50 for the day.

Items served: Happy Hour drink and cocktails, 5$ beermosas
Things to know for next time: Be sure to confirm that ABW will be "sampling" beer for customers. It wasn't made that clear to Erick from ABW, so he brought swag and glasses and talked about the product but was not sampling any.

Flow of Service: Steady, Gabrielle ran the bar and Kaya ran the register for the most part.
weather: Hot and Sunny
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Sa-Ten 2 Tea Ceremony with Rhonda 5.26.18

Written By: Sarah Shaney

Event Location : Sa-Ten 2

Event Name: Tea Ceremony
Event Date : 5/26/18, from 11-2pm

Covers at Event/Turnout : 19 tickets were sold, Sa-Ten profit was $38, Tea group made $76

Items served: The group served ceremonial matcha, and sweets
Things to know for next time: The group needs more space to prepare the tea.  When I talked with Rhonda afterwards she was discouraged that the turnout wasn't higher and they squeezed into the tatami room.  We discussed next time using the space outside of the tatami room as the tea preparation space.  They also know someone who is trained in japanese flower arranging and I suggested to maybe do a joint event of tea ceremony with flower arranging. She said that their group is participating in a festival with Kome in August (?) and suggested to have the tea ceremony after that event.  This would give plenty of time to promote it and prepare.
Flow of Service: The sale of tickets didn't really interrupt service, some of the people attending the ceremony ordered drinks or food. 
weather: hot and sunny
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RetailMeNot Buyout at Ni-Kome 5.10.18

Written By: Chelsea

Event Location : Fareground

Event Name: RetailMeNot Rally
Event Date : 5.10.18

Covers at Event/Turnout : 500

Items served:

5 Edamame Tray
6 Karaage Trays
6 Ichi Trays (5 dynamite, 5 gogo rolls)
6 Ni Trays (5 gogo rolls, 5 philly)
6 San Trays (6 Vegetable rolls, 4 avocado and cucumber rolls)
4 Yon Trays (3 california rolls, 3 hamachi avocado, 3 salmon avocado)

Things to know for next time: Kitchen went smoothly, Joey said he had no issues and didn't have any feedback for next time, said it went well. Peter asked for more information/knowledge about the event again this time, as they were given a sheet of paper to go off of. Peter also reported that not all the prep was complete. Rice wasn't done upon arrival, not nearly enough spicy tuna was made. He could see when he got here that there wasn't enough avocado cut, and those prep items needed to be completed so they'd have enough for service. Because he had to do that prep before he could get started, it took some time to get the first round going. He wasn't blaming the lunch crew, but is thinking that maybe they weren't given enough information either to know how much would be needed to prep. Jason also said more communication and heads up of what they would be making ahead of time, ie who would be making what rolls.

Flow of Service: There was literally a line of folks that the Faregrounds staff was holding back from the vendor areas, and as soon as they let them go at 6:30, our stall had a line at both ends. Went through the first round of trays very quickly, there was a small lag after those first trays cause we didn't realize how quickly it would go and they were a little behind since they had to prep. Andrew was here by 5:15 so he was able to get behind the bar and help Peter and Jason cut and plate all the rolls they made. Went through all the Karaage by 7:30-45. The first round of veggie rolls went quickly at the beginning, but then there were more of those still around toward the end. Almost two edamame trays left upon writing this (8:15). At time of writing, there is one veggie and one philly/salmon avocado tray left but they are still getting stragglers.


weather: perfectly good! low 80s.

Meet the Grower 4/28/18

Written By: Alexandria

Event Location : Sa-Ten Canopy

Event Name: Meet the Grower
Event Date : 4/28/18

Covers at Event/Turnout: good business throughout event but not many people came specifically for the event
about 20 people in the shop, students and customers paused their activity to listen to the event

Items served: coffee beans
Things to know for next time: advertise a little more for such a unique opportunity
have specials going to make event more enticing

Flow of Service: steady
weather: beautiful
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Slow Pour Sunday May 6th, 2018

Written By: Alexandria

Event Location : Sa-Ten Canopy

Event Name: Slow Pour Sunday
Event Date : 5/6/18

Covers at Event/Turnout : $1929.19 sales til the end of the event

Items served: iced pour overs, free handpainted mother's day cards
Things to know for next time: think about buying another 1lb of beans, another kalita
I will schedule closers to come in at 2 instead of 3 to help with flow of business and transition of shifts

Flow of Service: line to the door from 12:30-2:30, great business throughout the event
weather: beautiful, sunny and cloudless

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Slow Pour Sunday ft Good Snake and Govalle Elementary
Good Snake painted Mother's Day cards
Students from Govalle read their poems between Sho and Mazwah's set and had a booth out for a brief time to explain blackout poetry, allow people to make their own

Sold a bunch of food, sold the most pour overs we have yet- 23 bringing in $92-beans cost $20

Good Snake Postcard Making & Tejano Dreams Cider Tasting - 5.4.18 - Sa-Ten on Airport

Written By: Sarah Shaney

Event Location : Sa-Ten on Airport

Event Name: Good Snake Handpainted postcards and Fairweather cider tasting (Tejano Dreams)
Event Date : Friday May 4th 5-8pm
Tentative Plan:
Set middle table up for Good Snake postcard making.
Fairweather will donate a few cans of Tejano Dreams and stickers, barista's will sample out Tejano Dreams.
Chelsea will publicize on social media.

Covers at Event/Turnout :
Notes from Carmen, night manager.  "Good Snake postcard event! We had a pretty slow evening so they were never too slammed but it was super fun having them here. We got the sign put up, too! Maybe ~10 customers got to interact with them and the staff and Kayo/Take had plenty of card requests too. Cider tasting went nicely too and carried on after the event because we didn't make it through all the cans. Mixed feedback, we had a couple purchases of it but some people just described it as "interesting." But definitely some fans of the cider, too."

Items served: Fairweather cider sampled
Things to know for next time:  I would like to make this a more regular event with Good Snake so we can have more time to publicize and get people here for the event. It was really cool.

Flow of Service: pretty slow
weather: rainy and cool
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A night out with CORE Fundraiser, 4/27/18, Sa-Ten 2 Location

Written By: Sarah Shaney

Event Location : Sa-Ten on Airport

Event Name: A Night out with CORE
Event Date : 4/27/18

Covers at Event/Turnout : About 20 customers/guests, 3-6 Sa-Ten staff/family, 4 wine rep/sales persons

Items served: Regular menu, wine sampling/tasting
Things to know for next time: The Jazz band The Mispronunciation of Eoghan McCloskey was great, and surprisingly the 4 piece band was not too overwhelming for the space.  Their first set however was quieter than the second set, which was a bit too loud for comfortable talking.  We did have two girls studying and they just moved into the tatami room when the band went into their second set.  The few customers that came in during that set that were not here for the concert either got coffee to go or sat outside on the patio.  I believe that setting the right back of the shop up for an event is nice, it still allows for some studying or work space in the rest of the shop.
The rep (Donald) that came in for the wine tasting representing CORE and 3 badge wines was extremely excited about the event and led the wine tasting as well as spoke on CORE at the intermission of the jazz concert.  Customers seemed to enjoy the wine tasting and we sold about $250 in wine.  The rep said he would reimburse us the bottles of wine that were used at the tasting table.  Additionally, Donald brought the incentive wine for staff as a thank you for hosting a CORE fundraiser month.
The growers from Brasil stayed for the entire event.  They ate dinner and drink wine and said they enjoyed the moment to relax and listen to good music to recharge. 


Flow of Service: Steady, we still had a good amount of customers for dinner and coffee.  Kitchen still closed at 9 and Raymond and Jason were out of here shortly after 9.  Carmen and Gabrielle made it out of here right at midnight.

weather: Clear and cool night.
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Meet the Grower Event, 4/27/18, Sa-Ten 2 Location

Written By: Sarah Shaney

Event Location : Sa-Ten on Airport

Event Name: Meet the Grower
Event Date : 4/27/18

Covers at Event/Turnout : 8 Sa-ten staff or family, 2 roasters from San Antonio, 4 growers from Brasil, 4 Casa Brasil staff

Items served: Two pots of coffee, 1 Olhons D'agua and 1 Espagio
Things to know for next time: Perhaps post the event to Nextdoor sooner, and choose a time that is not prime traffic time.  I think Friday from 5-7pm was a hard ask, most people were still getting off work and heading home at that time.  It was however a good event to build community between the growers and Sa-ten two staff.

Flow of Service: Slow for customers not attending the event.  We had about 10 customers come through and order a drink to go.  Four customers came unknowing of the event and stayed.
weather: Warm and sunny
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